Our Privacy Policy
1. Introduction
Glenstone Lodge is committed to protecting your privacy. Your personal information is important to us. This policy explains how glenstonelodge.com collects and maintains personal information.
2. Cookies
This website uses cookies. Cookies are widely used to enable website functions and to receive and store information. The information obtained by using these technologies includes the pages you visit on our site, which web address you came from, and the type of browser you are using. This information helps us customize your website experience.
Your browser tools may allow you to accept all cookies, to notify you when a cookie is issued, or to block all cookies. If you set your computer to block all cookies, certain personalized services on this website cannot be provided to you.
3. Collecting personal information
The following data may be collected from your visit to this website:
(a) Computer information regarding the website visit, including pages visited, time spent, your IP address, and the path you took to this website.
(b) Any personal information provided when registering including name, email address, physical/mailing address, phone number, user name, and other details you provide.
(c) Records of correspondence if you contact us or submit a request.
4. Using your personal information
Information submitted through this website may be used to:
(a) Personalize this website for you;
(b) Improve this website and customer service;
(c) Supply items and services that you have requested;
(d) Send email notifications, marketing, and/or non-marketing commercial communications;
(e) Provide information to third parties with your consent
You may opt out of receiving email communications from us by selecting the opt-out link at the bottom of each email communication.
We may disclose personal information if required to so by law, to enforce website policies, or if we believe that releasing information is necessary to protect and defend the rights, property or personal safety of ourselves or others.
5. Security of your personal information
We maintain administrative, technical and physical safeguards to protect your personal information in compliance with industry standards and legal requirements.
We will use our safeguards to protect your information and try to prevent unauthorized access to our systems. We cannot guarantee the security of your data transmitted through our website as the transmission of information via the internet is not completely secure.
Use of this and any other website is at your own risk.
6. Amendments
This policy will be updated as needed.
7. Third-party websites
This website includes hyperlinks to third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
8. Contact Information
This website is owned and maintained by Glenstone Lodge and Charlestowne Hotels.
504 Historic Nature Trail
Gatlinburg, TN 37738
9. Glenstone Lodge Text Messaging Terms Of Use
By "Opting In" to or using a “Text Message Service” (as defined below) from Glenstone Lodge], you accept these Terms & Conditions. IF APPLICABLE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW.
This agreement is between you and Glenstone Lodgeor one of its affiliates. All references to "Glenstone Lodge]," "we," "our," or "us" refer to Glenstone Lodge], 504 Airport Road Gatlinburg, TN 37738.
DEFINITIONS
"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
CONSENTING TO TEXT MESSAGING
By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our LINK TO GENERAL T&Cs and LINK TO PRIVACY POLICY], incorporated herein by reference.
E-SIGN DISCLOSURE
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.
Glenstone Lodge TEXT MESSAGE SERVICE PRIVACY POLICY
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general “Privacy Policy” OR RELEVANT NAME OF PRIVACY POLICY REFERENCED IN SECTION ABOVE], incorporated by reference above, which may govern the relationship between you and us in other contexts.
