Accessibility & Features

At Glenstone Lodge, we are dedicated to providing exceptional service to all of our guests, including individuals with disabilities.  We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website and endeavor for all of our guests and patrons with disabilities to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property.

Property Accessible Features:

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible route from the accessible public entrance to the Accessible guest rooms
  • Accessible route from the accessible public entrance to the meeting room/ballroom area
  • Accessible route from the accessible public entrance to the business center
  • Accessible route from the accessible public entrance to the swimming pool
  • Van-accessible parking at the self-parking facility
  • Bathroom doors at least 32 inches wide
  • Braille elevator
  • Grab bars in the bathroom
  • Level or ramp entrance into the building
  • Service support animals welcome

Room Accessibility Features

Please visit our rooms page for more details on individual room accommodations and accessibility features, or you may call 865-436-9361 and inquire with the general manager of the hotel.

Website Accessibility

For purposes of the Americans with Disabilities Act (ADA), and similar state or local laws, this website (www.glenstonelodge.com), excluding any third party content, integrations and external websites, makes a reasonable and good faith effort to adhere to the Web Content Accessibility Guidelines, commonly referred to as WCAG 2.2 AA or the then prevailing "Accessibility Standard" as issued and developed by the World Wide Web Consortium (W3C), which sets accessibility standards.

This website is monitored by SiteImprove, a third party authority in web accessibility. SiteImprove routinely scans for issues which are reviewed and remediated frequently.

Your feedback on the accessibility of this website is welcome. If you encounter any accessibility barriers, please contact us promptly at:

Glenstone Lodge
504 Airport Road
Gatlinburg, TN 37738
frontdesk@glenstonelodge.com
865-436-9361